Business Analyst

We’re GoSolve – a global company specialised in transforming our customers’ vision into digital applications. We love building large-scale cloud-based digital products and have the necessary skills to make it happen. Join us and work with the top tech talents from all over the globe in a driven, proactive environment. Do you wish to join a stable product development project? You will be a perfect fit!

Just GO for it.

GoSolve is a part of Ciklum, a global digital engineering and technology partner that empowers enterprises to innovate at speed and scale. With over 4,000 skilled developers, designers, engineers, and data scientists worldwide, Ciklum delivers next-generation solutions in cloud engineering, product development, data, AI, and DevOps for some of the world’s most ambitious companies.

You’ll join a cross-functional delivery team building a Prescription Transfer API platform; a backend integration layer enabling secure, real-time prescription and order data exchange between healthcare systems, fulfillment partners, and payment providers. The solution is being developed with a focus on scalability, observability, and HIPAA/PHI compliance; supporting mission-critical healthcare workflows.

As a Business Analyst, you’ll play a key role in shaping and delivering the API integration between pharmacy and partner systems; bridging the gap between business requirements and engineering implementation; ensuring that technical solutions align with healthcare operations, compliance needs, and product goals.

Responsibilities

• Lead requirements discovery during the Discovery Phase; work with SMEs, architects, and delivery leads to define the end-to-end prescription transfer workflow;
• Translate business objectives into clear, testable user stories, API requirements, and acceptance criteria;
• Collaborate with engineers to define data models, event flows, and error-handling logic for reliable integrations;
• Support the Solution Architect in refining the API contract and validating integration scenarios with third-party systems;
• Partner with QA to ensure business logic and regulatory requirements are verifiable through test cases;
• Identify dependencies, risks, and assumptions early in the delivery process and communicate them across teams;
• Document workflows, data mappings, and operational readiness requirements;
• Contribute to continuous improvement by refining delivery processes and ensuring shared understanding across technical and business teams.

Skills and requirements

• Minimum 4 years of experience as a Business Analyst or Product Owner in integration-heavy or regulated environments such as healthcare, fintech, or insurance;
• Strong understanding of API design principles, data mapping, and event-driven systems;
• Proven experience in Agile delivery, backlog management, and working closely with cross-functional teams;
• Excellent analytical and communication skills with the ability to translate complex concepts into actionable requirements;
• Familiarity with HIPAA/PHI compliance, data security, or operational resilience is a strong plus;
• Hands-on experience with tools such as Jira, Confluence, Postman, and Miro.
• Experienced with complex API and system integration initiatives, preferably in the healthcare domain, and translating business workflows into scalable, compliant technical solutions.

All official emails from GoSolve come only from @gosolve.io — do not trust messages from any other domain. If in doubt, contact us directly at [email protected].

Benefits:

• Be a part of the team that works for the most influential global brands.
• Opportunities to create industry-defining services using the latest technologies.
• Responsible position – leverage your knowledge beyond simple coding.
• Advise customers on optimal solutions – we trust your expertise!
• No rush! Work at your own pace in a quality-over-quantity environment.
• Collaborate with highly experienced professionals.
• Numerous opportunities for professional growth.
• Full-time remote work from anywhere in the world.
• Monthly budget for social benefits – tailored to your location and lifestyle.
• 20 days of paid time off.
• Annual training budget.

GDPR DATA PRIVACY NOTICE
In accordance with Article 13(1) and (2) of the GDPR, we inform you that: 1. The controller of your personal data is the entity indicated in the job offer. 2. We will process your personal data for the purpose of conducting the recruitment process for the position indicated in the job offer, and if you have given consent in this regard, also for the purpose of conducting future recruitment processes. 3. You have the right to: access your data and request its rectification, erasure, restriction of processing, the right to data portability, and the right to object to the processing of your data. 4. We do not engage in automated decision-making or profiling. 5. For more information on how we process your personal data, please refer to the full text of the Information Clause for Job Candidates.